Two-Year Extended Parts Warranty - (Labor Not Included)
Extend the life of your massage chair with added peace of mind. This Extended Parts Warranty adds two additional years of parts coverage on top of the manufacturer's warranty already included with your chair purchase, giving you longer protection against unexpected component failures.
What's Covered:
This warranty covers the cost of replacement parts needed to restore your chair to proper working condition. Should a covered component fail within the warranty period, a replacement part will be provided at no additional charge.
What's Not Covered:
This warranty does not include labor fees associated with a technician visit. Any on-site repair costs are the responsibility of the customer.
We're Still Here to Help:
While in-person labor is not covered, our team is committed to making the repair process as smooth as possible. We offer complimentary virtual technical support, including:
- Step-by-step instructional videos
- Live calls with our trained specialists
Our support team will guide you through the repair process so you can get your chair back up and running with confidence.
For full details on coverage terms and conditions, please refer to our Warranty Policy.
Have questions about your warranty? Our Customer Service team is happy to help — reach us at customerservice@kozisense.com.